1. Overview
Congratulations on selecting your NETSTAT mouse. NETSTAT is a family-built electronics brand that showcases the best experience with our top-tier PC peripherals. This NETSTAT mouse has been designed for those who appreciate quality and innovation. Robust materials, generous finishes, bold geometry, and remarkable performance are renowned attributes of the NETSTAT brand.
What's in the Box
- NETSTAT Mouse
- User manual card
- Customer support contact card
- Customization driver download card
- Thank you card
- Charging cable
2. Bluetooth Pairing and Connection
Wireless Connection
Wireless connection can be established via Bluetooth 5.0 technology by following these steps:
Preparing the Mouse
- Turn on the mouse: Make sure the mouse is turned on.
- Activate Bluetooth mode: Press and hold the mode switch button to activate Bluetooth mode. The LED will flash, indicating that the mouse is ready for pairing.
Connecting to a Device
- On your device (laptop, tablet, or smartphone), access the Bluetooth settings and enable Bluetooth.
- Search for and select "BT 5.0 Mouse" from the list of available devices to start the pairing process.
- Connecting to a second device via Bluetooth: Repeat the same steps to connect the mouse to a second device via Bluetooth. You can switch between devices using the same button, pressing once after connection.
Connecting to a Device via USB Receiver
- Insert the USB receiver into your device (PC, laptop) and the mouse will connect automatically.
- If the mouse doesn't turn on after inserting the receiver, press the Bluetooth mode button again.
- If necessary, press the button twice to switch from the first Bluetooth connection to the second, and then to the USB receiver.
Cable Connection (Charging)
Steps for connecting your NETSTAT mouse via cable:
Preparing the mouse and USB cable
- Locate the USB Type-C cable: Find the USB Type-C cable included in the mouse package.
Connecting the mouse to the device
- Insert the USB cable into the mouse: Connect the Type-C end of the USB cable to the charging port on the mouse.
- Connect the USB cable to the device: Connect the other end of the USB cable to an available USB port on your laptop or PC.
Using the mouse
- Check the connection: The mouse will work immediately after being connected via cable, without additional setup.
- Charging and use: You can use the mouse without problems even while charging.
3. Product Presentation
Technical Specifications
- DPI: 800-1200-1600-2000-2400 DPI [Default 1200 dpi]
- Response: 125-250-500Hz [Default 125Hz]
- Charging voltage: 5V
- Charging current: [Maximum] 450mAh
- Charging port: Type C
- Battery capacity: 800mAh
- Button lifespan: 20 million times
- Connection method: Wired+2.4G+BT5.0
- Light mode: 6 light modes + lights off
- Weight: 150 g + 5g
- Size: 123x73x42mm
- System support: Win XP/Win Vista/Win 7/Win 8/Win 10/Mac Os/iOS/Android [BT5.1 supports only Win 8 and higher versions]
Programmable Buttons
The NETSTAT mouse comes equipped with 7 programmable buttons that can be fully customized according to your preferences.
RGB Lights
By pressing the button under the mouse "LED Switch" you can switch the light cycle (RGB light can be turned off when switched to the light off step to achieve the greatest energy-saving effect).
DPI (Dots Per Linear Inch)
The mouse's DPI can be adjusted in 5 levels:
- 800 DPI
- 1200 DPI
- 1600 DPI
- 2000 DPI
- 2400 DPI
Adjustable speed on six levels, you can choose your comfortable equipment according to your own habits.
The DPI can be deduced according to the colors that illuminate the NETSTAT logo in the following way:
- Red - 800 DPI
- Blue - 1200 DPI
- Green - 2000 DPI
- Yellow - 2400 DPI
By pressing the DPI button on the mouse, you can choose the speed and sensitivity of the mouse according to your own desire.
4. Battery and Charging
Battery Indicators
- Mouse battery is low: When the mouse lights flash, it means the battery has only 10% capacity left. We recommend connecting the mouse to a charger as soon as possible to avoid interruption of use.
- Fully charged battery indicator: When the mouse battery reaches 100%, the lights will flash again which indicates that charging is complete.
Charging Information
- Charging duration: The time required to fully charge the mouse is 2-3 hours.
- Usage duration: After a full charge, the mouse can be used for 7-9 days, depending on the frequency and mode of use.
- Use during charging: The mouse can be used normally even when connected to a charger. This ensures continuity in your activity without interruptions.
Charging Instructions
- Connect the USB charging cable to the corresponding port on the mouse.
- Connect the other end of the cable to a USB power source (laptop, wall adapter, etc.).
- Make sure the mouse is properly positioned to allow efficient charging.
- Check the LED indicator to monitor the charging status.
Maintenance
- Avoid exposing the mouse to moisture or extreme temperatures.
- Clean the mouse periodically with a soft, dry cloth to remove dust and dirt.
- Store the mouse in a safe, dry place when not in use.
5. Instructions for Installing Mouse Customization Software
- Access net-stat.ro and navigate to the Download Customization Software section.
- Download the customization software file.
- After downloading, extract the file.
- In the extracted folder, you will find MouseConfigurator.exe.
- Connect the mouse to your device.
- Open MouseConfigurator.exe and start customizing the 7 buttons, according to your preferences.
What can you customize?
Everything, from each individual button to the smallest details.
All these 7 buttons can be customized exactly according to your own preference!!
Customize the mouse button functions, sensitivity, and other settings according to your preferences.
6. Mouse Troubleshooting Guide
| Issues |
Solutions |
| Weak or no connection |
| 1. Check if the mouse is turned on. |
Make sure the mouse is turned on and the battery is charged. |
| 2. Check Bluetooth connection or USB receiver. |
Refresh the Bluetooth connection or reconnect the USB receiver. |
| 3. Reset the mouse. |
Turn off and restart the mouse, then try connecting again. |
| Button or scroll doesn't work |
| 1. Clean the mouse. |
Remove dust and dirt from around the buttons and scroll. |
| 2. Reinstall drivers. |
Download and reinstall the mouse drivers from the manufacturer's website. |
| 3. Test on another computer. |
Connect the mouse to another computer to check if the problem persists. |
| Jerky or delayed movement |
| 1. Check the surface. |
Use the mouse on a smooth, clean surface or use a mousepad. |
| 2. Recalibrate DPI settings. |
Adjust the DPI settings from the customization software to improve sensitivity. |
| 3. Try another battery. |
Change the mouse battery to ensure a constant power supply. |
| Mouse does not charge |
| 1. Check the charging cable. |
Make sure you are using the original charging cable and that it is properly connected. |
| 2. Check the charging port. |
Clean the charging port of any residue and make sure it is not damaged. |
| 3. Reset the mouse. |
Try resetting the mouse according to the instructions in the user manual. |
7. Technical Support for NETSTAT Mouse
Dear customers,
Thank you for choosing the NETSTAT mouse! We are here to ensure that your experience with our product is as pleasant and trouble-free as possible. If you need technical support or assistance, please contact us through one of the following methods:
WhatsApp Contact
For quick and efficient assistance, you can contact us on WhatsApp at the number:
Email Contact
If you prefer to send us an email, our support address is:
Customization Software
If you need the customization software for the NETSTAT mouse and you don't have a CD slot on your PC, we can send you the software via email or other digital methods.
Please contact us at the WhatsApp number or email address mentioned above and we will solve your request as soon as possible.
Other Details and Questions
For any other questions or details related to the NETSTAT mouse, do not hesitate to contact us. We are here to provide you with all the necessary information and to help you benefit to the maximum from the purchased product.
8. Warranty Certificate
Dear customer,
Thank you for purchasing our mouse. This warranty certificate provides you with details about the warranty services you can access.
Warranty Period
Within 2 years from the date of purchase of this mouse, for all hardware products in the product packaging, if there is a quality issue, users who have this warranty card benefit from free warranty service, in accordance with the national "Repairs and replacement of microcomputer goods" norms.
Warranty Limitations
The warranty service is limited to products with quality issues and does not include compensation for buyers' interests, losses, and any direct or indirect damages caused by other unforeseen circumstances.
Circumstances Excluded from Warranty
Products that fall under one of the following circumstances are not subject to the Three Guarantees:
- There is no valid three guarantees certificate and valid invoice (except those who can prove that the product is within the validity period of the three guarantees) or unauthorized modification of the three guarantees certificate.
- The product model and serial number on the three guarantees certificate do not match the actual product.
- The model number, serial number, or manufacturing date code on the product has been altered, erased, or became illegible.
- Defects are caused by excessive use outside the intended use, such as uninterrupted use in a commercial environment.
- Damage caused by not using, maintaining, and storing the product in accordance with the requirements of the product instruction manual.
- Damage caused by using pirated software or computer viruses during use.
- Unauthorized maintenance service points or unauthorized personnel repair or modify the product.
- Damage caused by force majeure.
- During product use, the wireless connection is lost due to accidents, signal interference, or other influencing factors.
- Normal wear or natural wear parts.
- Products that do not function correctly because they are not used in the country in which they were originally designed, manufactured, or approved for use, imported products.
Warranty Method
- Within 7 days: According to national "Three guarantees" regulations, the mouse will be replaced if the product's appearance and packaging are complete. Return the product to the place of purchase with valid proof of purchase.
- Within 60 days: You can go to the place of purchase to replace the mouse or to the designated maintenance point for warranty. The replaced mouse will have the warranty valid for the remaining period of the retention period.
- Within 2 years: You can go to the designated maintenance point for warranty. The mouse will be replaced and delivered to your address.
Designated Maintenance Point
Address: Bucharest, Sector 4, Pridvorului Street 62, Block A, Staircase 1.
Postal code: 041202
Phone: +40 747 637 970
For any clarification or additional information, do not hesitate to contact us at the phone number mentioned above.
With respect,
The NETSTAT Team