NETSTAT Office Mouse User Manual

Complete guide for setting up and using your NETSTAT slim profile mouse

1. Overview

Congratulations on choosing the NETSTAT office mouse. NETSTAT is a brand of electronic products built by a family that offers the best experience with high-quality PC peripherals. This NETSTAT mouse has been designed for those who appreciate quality, elegant design, and silent functionality. Premium materials, slim profile, silent operation, and exceptional durability are characteristic attributes of this NETSTAT product.

What's in the box

  • NETSTAT slim profile mouse
  • User manual card
  • Customer support contact card
  • Thank you card
  • USB Type-C charging cable
  • USB-A receiver (stored in mouse compartment)
  • USB-C receiver (stored in mouse compartment)

Demo Video - Silver/White Mouse

2. Pairing and Connection

Connection Methods

The NETSTAT office mouse offers three different connection methods for maximum flexibility:

  • Bluetooth 5.1: Wireless connection with up to three different devices
  • USB-A receiver: Wireless connection via standard 2.4GHz receiver
  • USB-C receiver: Wireless connection via Type-C receiver for modern devices

Bluetooth Connection

  1. Turn on the mouse: Make sure the mouse is turned on by switching the power switch on the bottom to the "ON" position.
  2. Activate Bluetooth mode: Switch the function switch to the "BT" position.
  3. Enter pairing mode: Press and hold the ID button on the bottom of the mouse for 3-5 seconds until the blue LED starts flashing rapidly.
  4. Pair with device: On your device (laptop, tablet, or smartphone), enable Bluetooth and search for "NETSTAT" in the list of available devices.
  5. Complete pairing: Select "NETSTAT" from the list and wait for confirmation of connection. The blue LED will stop flashing once the connection is established.

USB Receiver Connection

  1. Remove the receiver: Open the storage compartment on the bottom of the mouse and remove the desired receiver (USB-A or USB-C).
  2. Insert the receiver: Connect the receiver to the corresponding port of your computer or device.
  3. Switch to 2.4G mode: Make sure the function switch on the bottom of the mouse is in the "2.4G" position.
  4. Automatic connection: The mouse will automatically connect to the receiver without additional pairing steps.

Connecting to Multiple Devices

You can connect the mouse to up to three different devices using Bluetooth and switch between them:

  1. Pair the mouse with the first device using the Bluetooth connection steps above.
  2. For the second device, press the ID button again for 3-5 seconds to enter pairing mode and repeat the process on the second device.
  3. For the third device, repeat the process.
  4. To switch between connected devices, briefly press the ID button to cycle through the three Bluetooth connections sequentially.

Switching Between Connection Modes

To switch between Bluetooth and USB receiver modes:

  1. Slide the function switch on the bottom of the mouse between the "BT" (for Bluetooth) and "2.4G" (for USB receiver) positions.
  2. The mouse will automatically switch to the selected mode and connect to the last device used in that mode.

3. Product Features

Technical Specifications

  • DPI: 1600 DPI, high-precision optical sensor
  • Charging voltage: 5V
  • Charging current: [Maximum] 500mA
  • Charging port: USB Type-C
  • Battery capacity: Rechargeable Li-Ion battery, 450mAh
  • Button lifespan: Up to 3 million silent clicks
  • Connection methods: Bluetooth 5.1 and 2.4GHz wireless (with USB-A and USB-C receivers)
  • Number of devices: Connect to up to 3 devices simultaneously via Bluetooth
  • Weight: 70g
  • Dimensions: 115 x 60 x 25 mm
  • Available colors: Black, Silver, Pink
  • Compatible systems: Windows (all versions), macOS, iOS, Android

Design and Ergonomics

The NETSTAT slim profile mouse is designed for comfort and productivity in everyday use:

  • Ultra-slim profile: The streamlined, minimalist shape provides an elegant and professional look
  • Ergonomic design: The contoured shape fits perfectly in the hand for prolonged use without fatigue
  • Premium construction: Made from high-quality ABS materials for durability and premium feel
  • Excellent portability: The compact size and light weight make it ideal for office use and on the go

Silent Click Technology

The buttons of the NETSTAT mouse are equipped with advanced silent click technology:

  • Reduces click noise by over 90% compared to conventional mice
  • Ideal for quiet work environments, libraries, conference rooms, and open offices
  • Provides excellent tactile feedback despite silent operation
  • Enhanced mechanisms ensure durability of up to 3 million clicks

Universal Compatibility

The mouse is designed to work perfectly with multiple systems and devices:

  • Windows (all versions including Windows 11)
  • macOS (all versions)
  • iOS (iPad Pro and other compatible devices)
  • Android (tablets and smartphones)
  • Chromebook and other Chrome OS devices
  • Compatible with USB-A and USB-C ports via included receivers

4. Battery and Charging

Battery Information

  • Battery type: Rechargeable Li-Ion, 450mAh
  • Battery life: Up to 30 days on a single charge, depending on usage
  • Charging time: Approximately 1.5-2 hours for a full charge
  • Power-saving modes: Automatic sleep after 5 minutes of inactivity

Battery Indicators

  • Low battery level: When the battery drops below 20%, the blue LED will flash slowly (once per second) to indicate the need for charging
  • During charging: The red LED will be continuously lit
  • Full charge: The red LED turns off and the green LED turns on

Charging Process

  1. Connect the supplied USB Type-C cable to the charging port located on the front of the mouse
  2. Connect the other end of the cable to a USB port on your computer or to a charging adapter
  3. The red LED will turn on, indicating that charging is in progress
  4. When charging is complete (after approximately 1.5-2 hours), the red LED will turn off and the green LED will turn on

Battery Optimization Recommendations

  • Fully charge the mouse before first use
  • Charge the mouse when the battery level drops below 20% to extend battery life
  • Deactivate the mouse when not used for long periods (using the power switch)
  • Use Bluetooth mode instead of the 2.4GHz receiver for better energy efficiency
  • Avoid exposure to extreme temperatures, which can affect battery performance

Using While Charging

The mouse can be used normally while charging. Simply connect the cable and continue working without interruptions. However, note that using while charging may slightly extend the total charging time.

5. Mouse Troubleshooting Guide

Problems Solutions
Mouse does not connect
1. Drained battery Charge the mouse using the supplied USB Type-C cable.
2. Switch in wrong position Check if the power switch is in the "ON" position and the function switch is in the appropriate mode (BT or 2.4G).
3. Unsuitable USB receiver Make sure you are using the correct receiver (USB-A or USB-C) and that it is fully inserted into the port.
Unstable Bluetooth connection
1. Interference Remove devices that may cause interference (Wi-Fi routers, Bluetooth devices, cordless phones).
2. Distance too great Move the mouse closer to the device with which it is paired (optimal distance is less than 10 meters).
3. Outdated Bluetooth Update Bluetooth drivers on your device or use the 2.4GHz USB receiver as an alternative.
Cursor with irregular movement
1. Unsuitable surface Use the mouse on a smooth, non-reflective surface or on a quality mousepad.
2. Dirty sensor Gently clean the optical sensor on the bottom of the mouse with a soft cloth or an alcohol pad.
3. Low battery Charge the mouse if the battery is nearly empty, as this can affect performance.
Mouse does not charge
1. Defective cable or port Try another USB Type-C cable or another USB port on your device.
2. Dirty charging port Check if the mouse's charging port contains dust or debris and clean it carefully.
3. Extreme temperature Make sure the mouse is at room temperature before attempting to charge it.

Resetting the Mouse

If you experience persistent problems, try resetting the mouse:

  1. Turn off the mouse using the power switch
  2. Hold down the left, right, and scroll wheel buttons simultaneously for 5 seconds
  3. Turn on the mouse while continuing to hold the buttons
  4. Release the buttons after another 5 seconds
  5. The mouse will be reset to factory settings and you will need to reconnect it to your devices

6. Technical Support for NETSTAT Mouse

Dear customers,

Thank you for choosing the NETSTAT office mouse! We are here to ensure that your experience with our product is as pleasant and trouble-free as possible. If you need technical support or assistance, please contact us through one of the following methods:

WhatsApp Contact

For quick and efficient assistance, you can contact us on WhatsApp at:

Email Contact

If you prefer to send us an email, our support address is:

Other Details and Questions

For any other questions or details related to the NETSTAT mouse, do not hesitate to contact us. We are here to provide you with all the necessary information and to help you get the most out of your purchased product.

7. Warranty Certificate

Dear customer,

Thank you for purchasing our mouse. This warranty certificate provides you with details about the warranty services you may access.

Warranty Period

Within 2 years from the date of purchase of this mouse, for all hardware products in the product package, if there is a quality problem, users who hold this warranty card will receive free warranty service in accordance with national regulations "Repairs and replacement of microcomputer goods".

Warranty Limitations

The warranty service is limited to products with quality problems and does not include compensation for buyers' interests, losses, and any direct or indirect damages caused by other unforeseen circumstances.

Circumstances Excluded from Warranty

Products that fall under one of the following circumstances are not subject to the Three Guarantees:

  1. There is no valid triple guarantee certificate and valid invoice (except those who can prove that the product is within the validity period of the triple guarantee) or unauthorized modification of the triple guarantee certificate.
  2. The product model and serial number on the triple guarantee certificate do not match the actual product.
  3. The model number, serial number, or manufacture date code on the product has been altered, deleted, or made illegible.
  4. Defects are caused by excessive use beyond the intended use, such as continuous use in a commercial environment.
  5. Damage caused by failure to use, maintain, and store the product in accordance with the requirements of the product instruction manual.
  6. Damage caused by using pirated software or computer viruses during use.
  7. Unauthorized maintenance service points or unauthorized personnel repairing or modifying the product.
  8. Damage caused by force majeure.
  9. During the use of the product, the wireless connection is lost due to accidents, signal interference, or other influencing factors.
  10. Normal wear and tear defects or naturally worn parts.
  11. Products that do not function properly because they are not used in the country for which they were originally designed, manufactured, or approved for use, imported products.

Warranty Method

  1. Within 7 days: According to national "Three Guarantees" regulations, the mouse will be replaced if the product's appearance and packaging are complete. Return the product to the place of purchase with valid proof of purchase.
  2. Within 60 days: You can go to the place of purchase to replace the mouse or to the designated warranty service point. The replacement mouse will have the warranty valid for the remainder of the retention period.
  3. Within 2 years: You can go to the designated service point for warranty. The mouse will be replaced and delivered to your address.

Designated Maintenance Point

Address: Bucharest, Sector 4, Pridvorului Street 62, Block A, Staircase 1.

Postal code: 041202

Phone: +40 747 637 970

For any clarification or additional information, do not hesitate to contact us at the phone number mentioned above.

Respectfully,

The NETSTAT Team